Discovery Center

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Breakout Group Notes

DISCOVERY CENTER

What worked?

  • Support

  • East Park leadership create (third entity creation)

  • Independent governance

  • Partnerships in the community

  • Money – investment into the space

    • Fund created for sustainability

What didn’t work?

  • Bumps in day to day

    • No Memo of Understanding

    • Heavy amount of turnover and lack of continuity

  • Unforeseen financial expenses/costs

  • Challenges in messages

Community engagement best practices

  • Tours

  • Consistent community meetings

  • Established programming prior to opening/relationship building

  • Hiring community members

  • Board has community members and representation

  • Community engagement committee (responsive and accessibility to staff

  • Paid CEC members

    • Endowment and sustainability

  • RSI positions that kep DC open

  • CEC members outreach and engagement

  • Space rentals

    • Creating an equitable space

Equitable community support

  • Responsiveness and accessibility

  • Trust building

Addressing equity

  • Rental space/practice

  • Intentional program creation

    • Introductory classes that create inclusivity

    • Free team building days

    • Space is open to other organizations

  • Taking programs out of the DC – connecting with other spaces

  • Diverse hiring practices

Role of the mayor

  • Nutter support

  • Mike D support

  • City supported the project directly – funding etc.

  • Broad support of DC

  • Identified problem was combining parks and rec

    • Conflict of interests

    • Prioritization concerns


Discovery Center 

Audubon & Outward Bound 

  1. What was most important to the success of the project? 

    • a diverse staff – everyone looks different

    • a broad amt. of support w/in & around Strawberry Mansion

      • 12 years

      • foundations, politicians, community members

    • 503(c) non-profit created  made it easier to get it all done

      • East Park Leadership & Conservation

      • responsible for the buildings & the grounds

      • board created to lead the EPLC

        • provides legal protection

        • pooling of financial resources

    • avoid factions –  it was better to build community

    • maintaining partnerships

    • $ funding & investment was critical (10 yr. capital campaign)

  2. What went wrong? 

  • set up was great but follow-through was poor

  • large turnover 🡪 lack of continuity; the people who were there at the beginning were not there at the end

    • burnout

  • redesign 3x in response to price changes led to a loss (lost a lot of the features originally designed) 

    • price change from 2008 (cheaper) when planning began vs. 2017 (construction was more expensive)

    • unpredictable financial conditions

  1. What worked best to engage community?

  • Constant opportunities for people to tour & ask questions

  • Consistent community meetings

  • Established programming to engage w/ members of the community (i.e., schools in the area) between 2006-2017 so that there was an existing relationship w. the community before arrival of the Discovery Center (“we didn’t just pop up”)

  • Invest in community

  • Word-of-mouth & advertising

  • Change in the size of the governing board to promote equity

  • Office Hours w/ 15-member committee

    • Emphasis on community connection

  • Endowment – need sustained funding for continued operations (keeping the Center open)

    • RSI positions

  • Need equitable way for engagement

  • Space rentals enabled 100s of people to visit

  • The vision was that the people in/closest to the neighborhood would be the primary users of the Center

  1. What drove community engagement/involvement?

    • Location: it was a space previously used by the community that became closed off 🡪 people were excited to have their “big backyard” back

    • Building trust

      • Intentional investment

    • Engagement w/ the community led to the community engaging in the process 

  2. How to address equity?

  • Inclusion

    • when people come to Discovery Center, we don’t focus on what we do; we think about what the visitors do/want to do 

      • yoga

      • bird watching

      • intentional programming

      • observing what the children gravitate towards

    • we never turn people away

  • Workshops at other locations/dialoguing in other spaces

  1. What role did the mayor/elected officials play? 

  • Mayor Nutter had strong ties/support for Audubon/Outward Bound

  • Mike D’s role as Parks & Rec Director

  • Financial support from the city

    • lease from the city

    • project would not have gone forward w/o city support, regardless of community wants

  • Caution: have to maintain “good grace” w/ the city gov’t 

    • Citing bad bird practices, for example, could lead to ire from the city 

Other notes:

  • Promote value/respect for outdoor space

    • Leave no trace

    • No destruction

  • Parks & Rec should be parks AND rec

    • parks should be separate from the recreation centers

Report Out

  • Overall foundation for the project was tight

  • Service to community & community partnerships allowed them to captivate community need

  • Supporting community yielded community support (reciprocity) 

  • Bridging gaps between services provided & what the community needs from the Discovery Center

  • City support was crucial

  • Turnover was a challenge 

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